Your venue team lets staff help manage your venue from their own Beatmatch accounts, so no one has to share a login.
This article explains how to add and remove team members and what each role can do.
Before You Start
To do this, you must:
Be logged into your Beatmatch account
Be the venue owner or an admin on the venue team
Team members need their own Beatmatch account. Only people can join a venue team, not other profiles like communities or artists.
Venue Team Roles
Venue teams have two roles:
Owner – full control of the venue, including deleting it, managing Finance settings, and refunding orders for events your venue hosts
Admin – can do everything an owner can, except delete the venue, manage Finance settings, or refund orders
Owners and admins can both edit the venue profile, manage the team, create and edit events, check in guests, view insights, and create posts.
People you add from Team settings join as admins. A team member’s role can’t be changed after they’re added. To hand the venue over to someone else, see Transfer Venue Ownership.
Add a Team Member
To add a team member:
Visit beatmatch.app and log in
Go to your venue’s public page and select View dashboard
Select the Settings tab
Select Team
Search for the person in Search team members to add
Select them to add them to your team
You’ll see a Team member added confirmation. The person is invited to your team and joins once they accept the invitation.
Remove a Team Member
To remove someone, open Team settings and remove them from the list. You’ll see a Team member removed confirmation.
Tips for Managing Your Team
Give each staff member their own account instead of sharing a login
Add the people who run your events so they can create events and check in guests
Remove people who no longer work with your venue
Need Help?
If you’re having trouble managing your venue team, contact Beatmatch support and include:
Your account email
The name of your venue
The name of the team member involved
A brief description of the issue
We’ll help you get set up.