Once you’ve purchased a ticket on Beatmatch, your phone becomes your entry pass. When you arrive at the venue, you’ll show your QR code to be scanned for check-in.
This article explains how to access your ticket and use it at the door.
Find Your Ticket
Your tickets are stored in your profile.
To access your ticket:
Open the Beatmatch app
Go to your Profile
Tap My tickets
Select the event you’re attending
You’ll see your ticket card with event details and a button to show your QR code.
Open Your QR Code
When you’re ready to enter the event:
Tap Show QR Code on your ticket
Your screen will display a large QR code for entry
This QR code is unique to your ticket and is used to verify your entry.
Show Your Ticket to Staff
At the door:
Present your QR code to event staff or the door manager
They will scan it using their check-in device
Once scanned successfully, you’ll be checked in and allowed inside
Make sure your screen brightness is high so the QR code is easy to scan.
View Event Details From Your Ticket
From your ticket screen, you can also:
Tap View event details to see the event page
Tap Add to calendar to save the event to your phone
Tap Share event to send the event link to friends
These options help you stay organized and invite others.
Troubleshooting at the Door
If you have trouble checking in:
Make sure you’re logged into the same account used to buy the ticket
Try reopening the app and loading the QR code again
Ensure your internet connection is active
Increase your screen brightness
If staff can’t scan your QR code, they may be able to manually find your order using your name.
Important Notes
Each ticket can only be scanned once
Screenshots of QR codes may not work reliably
Tickets must be shown in the Beatmatch app
You must present the ticket from the account that purchased it
Need Help?
If your ticket isn’t showing or won’t scan:
Check that you’re signed into the correct account
Go to My tickets and refresh the page
Contact Beatmatch support with your event name and email used to purchase
We’ll help you get in quickly.