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Apply a Promo Code at Checkout

Learn how to enter and apply a promo code during checkout to unlock discounts or special ticket access.

Updated over a month ago

Promo codes let you unlock discounts or special ticket access when buying tickets on Beatmatch. If an event host has shared a promo code with you, you can enter it during checkout before completing your purchase.

This article shows you where to enter a promo code and what to do if it doesn’t work.


When Can I Use a Promo Code?

You can apply a promo code:

  • After selecting your ticket option

  • Before completing payment

  • Only if the event has an active promotion

Promo codes may:

  • Discount the ticket price

  • Unlock special ticket options

  • Be limited by date or number of uses


How to Apply a Promo Code

To apply a promo code at checkout:

  1. Open the event you want to attend

  2. Select your ticket option and quantity

  3. Continue to the checkout screen

  4. Select Enter code in the top-right corner

  5. In the promo code field, type your code

  6. Select Apply

If the code is valid:

  • Your discount will be applied automatically

  • The updated price will be shown on screen

You can then continue with checkout and complete your purchase.


Signing In to Use a Promo Code

If you are not already signed in, you may be prompted to:

  • Register for a Beatmatch account, or

  • Sign in using your phone number

This step is required so your promo code can be validated and tied to your ticket purchase.


What If My Promo Code Doesn’t Work?

A promo code may not work if:

  • It has expired

  • It has already reached its maximum number of uses

  • It was entered incorrectly

  • It only applies to certain ticket types

  • You are not signed in

Try:

  • Double-checking the spelling

  • Making sure you selected the correct ticket option

  • Signing in before applying the code

If it still doesn’t work, contact the event host for a new code or clarification.


Can I Use More Than One Promo Code?

Only one promo code can be applied per order. If you enter a new code, it will replace the previous one.


Need Help?

If you’re unable to apply a promo code, contact Beatmatch support and include:

  • The event name

  • The promo code you tried to use

  • What you saw on screen

We’ll help you figure out what’s going on.

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